Refund Policy

At Vesso, we want our customers to feel confident and satisfied with their purchase.

30-Day Return Policy

We allow returns within 30 days of receiving your order. If 30 days have passed since your order was delivered, we may not be able to offer a return or refund.

Return Eligibility

To be eligible for a return, the product should be in its original condition and packaging. Items that are damaged, heavily used, or missing original packaging may not be eligible for a refund.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the product and packaging. We will review the issue and provide a suitable solution.

Refund Process

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Non-Refundable Items

For health and safety reasons, opened or used wellness products may not be eligible for return unless they arrive damaged or defective.

If you have any questions about returns or refunds, please contact us through our Contact Us page.

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Refund Policy